Subscription Policy

Last updated: July 16, 2026

Subscriptions at Roova Labs are simple, transparent and easy to cancel at any time. There are no contracts, no hidden fees, and you’ll never need to call us to cancel.

How your subscription works

When you select “Subscribe & Save” at checkout, you’re signing up for a recurring subscription that ships your products automatically.

  • Your first order ships at the discounted price shown on the product page.
  • After your first order, your subscription renews automatically at the recurring price and frequency clearly shown in the product selector before checkout, for example “$69 every 90 days.” We never hide this price in fine print.
  • Your card will be charged automatically on each renewal date until you cancel.
  • We’ll email you a reminder before every charge, so you always know what’s coming.

Recurring price and delivery frequency

Your recurring price and delivery frequency depend on the bundle you choose. Both are shown on the product page and in your order confirmation email.

Any bonuses included with your first order are for the first order only and are not included in renewal orders.

How to cancel: anytime, in seconds

You can cancel anytime before your next renewal date in either of these ways:

  1. Log in to your account at roovalabs.com and cancel from your subscription dashboard.
  2. Email us at contact@roovalabs.com with the subject line “Cancel my subscription.”

Cancellation takes effect immediately for all future orders.

No phone calls, no retention offers, no forms to fill out. Canceling is just as easy as signing up, in line with U.S. consumer protection requirements.

Skip, pause or change your deliveries

Up to 48 hours before your next shipment, you can log in to your account to:

  • Skip your next delivery
  • Pause your subscription
  • Change your delivery date or frequency
  • Swap or change your bundle

If a payment doesn’t go through

If a renewal payment fails, we’ll email you and ask you to update your payment method.

We may retry the payment a limited number of times before pausing your subscription.

Contact us

Questions? Email us at contact@roovalabs.com. We usually reply within 1 business day.